News on Products & EventsHere we will announce up-and-coming issues, products soon to be launched and exhibition news. Should you have any questions on any part of the topics then please Email or phone us at your convenience. ________________________________________________________________________
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Vat no more!As of 3rd June 2008, Vat will no longer be applied to any products sold by the company of EJ Blackley and Son. Therefore no vat will be applied to this site ordering process on orders received after that date. The majority of our customer base will experience lower total product pricing and need only concern themselves with the addition of postage/shipping, in addition to the product price shown. Product price lists in paper form will be unchanged in format as they previously stated a pre-vat price in all cases. |
Product LocationRamrods have now been repositioned within the site and occupy the new section of Ramrod and Loading |
Show RequirementsThe Birmingham 'International' show is near upon us. If there are items you wished us to take along so you may collect in person, then please let us know as soon as possible.
We will do our best to accomodate, however leaving it too close to the show date will reduce the opportunity of such arrangements. |
Customer PackagesThis facility allows account customers to organise their requirements previously arranged with us, where known items are not at this moment available through this site. The 'package' is displayed in a sub-section veiwable by that customer only, therefore all details of the order are completely confidential. This also enables the use of the On-Line security payment facility.
Should items be required that are known to you, yet not yet available through the WebSite, then please contact us to discuss your requirements and we will see to the rest. |
London ShowIt is with much regret that we have decided not to exhibit further at the London show - Earls court.
There has over the years been a shift in the customer requirements of the show. Whereas previously we facilitated the needs of the restorer and builder, it appears that in the main, the collector is now the prominent attendee of the show.
This of course adds a quality element all of it's own to the already high profile exhibition, however it is mainly to the benefit of the 'Arms dealer' as opposed to those offering services and supplies in which we play a prominent part.
We would however wish to thank - John, Margaret and Adam Slough for their input and assistance over the past years, also to wish them every success for the future of the exhibition. |
Announcement It is probably common knowledge to most of our customers that we have recently relocated the business to more suitable premises.
Also some may recollect our notice we published explaining the reason why some of our customers orders were taking considerably longer to process than we would wish.
Unfortunately the point of resolve of the problems associated with the relocation was probably the wrong time to announce that all was well on the work front. We did not envisage the backlog at that particular time that had accrued during our inability to work to maximum production level. Quite simply we were fulfilling orders from stock but unable to replenish due to the over extended shutdown of the Foundry workshop.
One issue we feel without question that may have been handled in a more professional manner would have been the customer communications. We were quite literally dealing with Emails and letters that were over two weeks old and so the problem escalated and worsened significantly. One tool we have at our disposal is of course this Website and what better way is there of alerting present and future customers of issues we feel should be known to them. We have overlooked the obvious amidst the chaos.
To put things in perspective, this last 10 months have been the most traumatic of all the previous 38 years. Most would expect a difficult period after relocating, but what was to come was far from 'difficult'.
On our commissioning of the foundry equipment we were to find that an inadequate power supply was present, after being assured all was well previously. Three months later and after considerable expense we were back on track and assumingly functional, at which point the actual melting equipment was found to be at fault, this not previously possible to find until the unit was able to be powered up. Four more weeks were then added to the delay in operations.
This combination of four months of inability to 'cast' and the build up of casting and restoration work contributed to one of the most worrying periods we have ever witnessed.
We can only apologise to those who have been affected by our chaotic period, also for not being informative enough when needed. Those who we have communicated with mentioned that in the main, customers accept delays to a degree, so long as they are made aware of the situation. They then have the ability to evaluate the issue and to either wait or shop elsewhere. Those who have stuck with us during this time cannot be thanked enough.
It is also worth mentioning that our recent problems are at least able to be rectified over time. Some customers we have communicated with over the last few months have unfortunately had issues in there lives that are quite simply heart wrenching, our sympathy's go out to those concerned. In comparison to those - we really have no problems at all.
This business will always be vulnerable to certain issues, it is inevitable - as we manufacture most items we supply. The vast range of processes required to accommodate the end product naturally increase the chances of some obstacle from time to time - however, most are manageable in a manner that sees little impact on the actual process itself.
Quite simply 2008 could not come quick enough. We are hoping that our considerable efforts to recover will allow us to re-establish ourselves as the prime manufacturers and suppliers of the highest quality reproduction parts available, along with a service expected from such a well established company as ourselves.
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Miquelet Lock SetOur Miquelet lock set will be on the site very shortly. Also the addition of some Fowler lock sets will follow
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An answer to your shipping problemsWhether you be a dealer, collector or hobbyist - it is most likely that you would be aware of the ever increasing restrictions being impossed on the transportation of Antique and Sporting firearms. All the major transport companies from the U.K. have decided that it will now be forbiden to send such items overseas. This is a problem we faced earlier this year when attempting to send to the USA for the Las Vegas show. We were fortunate to come across the services of Michael Miller, of whom most would be familiar.
Being a dealer of high quality Arms and Armour for many, many years, Michael has also been involved with the shipping side of things for some time and has been aware of the issues we all seem to be facing. He has injected much effort in order to increase his services to a wider field of customer.
We can certainly vouch for his companies expertise, as we have experienced it first hand as mentioned above. There were even issues with our consignment requiring attention over the Christams period, which were undertaken faultlessly by his team. I think we can safely say he pulled out all the stops when needed.
If you wish to discuss any issues with Michael and his team then they may be contacted by the following methods: Phone: +44 (0)1273 834567 Fax on +44 (0)1273 835632 Email : rfd@momiller.e7even.com & david@wwms.co.uk
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Address ChangeAs from 31st January 2007 the address and Phone / Fax details will change as follows....
THE DAIRY, HECKINGHAM HALL FARM BRIAR LANE HECKINGHAM NORWICH NORFOLK NR14 6QU U.K.
PHONE - +44 (0) 1508 548003 FAX - +44 (0) 1508 548004
EMAIL and WEBSITE remain unchanged
Please note - a redirection facility has been allocated to the previous address, for those concerned of the safety of any shippments already in transit. ____________________________________________________________ |
Whitworth LockLock set now available to compliment the casting set already available. Click here ________________________________________________________________________
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 Wheellock LinkFor those raising the issue of the the 'rogue ' part within the Brescian lock set, please Click here
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Snaphaunce lock setSnaphaunce lock set now available
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Alex Henry Lock SetThe latest addition to our Lock Sets range is the Alexander Henry Rifle Lock See under Latest Additions or Lock Sets Percussion Rifle Click here
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